Help & Contact
Real humans, reasonable response times, zero chatbot runaround.
Order issues
Include your order number (starts with ST-) and we'll sort it out same-day whenever we can.
Frequently asked questions
Where's my order?
Orders ship within 2 business days. You'll get a tracking email the moment it leaves us. If it's been more than 7 days, message us and we'll chase it down.
How do the sizes run?
True to size with a classic (not slim) fit. If you're between sizes or want it roomier, size up. Full measurements are on every product page.
Can I change or cancel my order?
If it hasn't shipped yet, absolutely — email us fast. Once it's printed and out the door, you'll need to use our returns process.
Do you ship internationally?
Yes, to most countries. International delivery runs 7-21 business days, and any customs fees are the recipient's responsibility.
My shirt arrived damaged or wrong.
That's on us. Send a photo within 30 days and we'll ship a replacement immediately — no need to return the original.
Do you do custom or bulk orders?
For 25+ units, yes. Email us with what you have in mind and we'll quote it.
Still stuck?
Check our Return & Refund Policy, Shipping Policy, or Exchanges page — the answer is usually hiding in one of them.